Get the DIRECTV Customer Support You Need
In addition to a great variety of entertainment options, DIRECTV works to provide an outstanding customer experience. For the 18th year in a row, DIRECTV rated higher in customer satisfaction than Cable.* So if you’ve got a problem, DIRECTV can help! Get the details here about getting DIRECTV customer support help over the phone or online. Find where to get support for your DIRECTV account, help with equipment, and more.
As compared to other major subscription TV cable providers. Claim based on 2001-2018 ACSI surveys of customers rating their own TV provider’s performance.
Use this page to find the right resource or phone number for your DIRECTV questions.
Ordering DIRECTV for New Customers
Need to order DIRECTV service for your home? Call to speak with a representative who can help you order the perfect package for you!
What Support Does DIRECTV Offer New Customers?
When you call, you can bring the best entertainment from DIRECTV to your home. Make one simple phone call to:
- Pick out your DIRECTV package
- Add any sports packages and movie channels you want
- Bundle DIRECTV with high-speed Internet service
- Schedule your standard installation appointment1
- Get any of your questions about DIRECTV packages answered
Ready to order your DIRECTV service? Call today to get started!
Existing DIRECTV Customer Support
Existing DIRECTV customers can access DIRECTV customer service for general support from 8 a.m. to 12 a.m. ET and technical support 24 hours a day by dialing 1-800-531-5000. Hearing-Impaired Customers can call 1-800-779-4388 (compatible TTY equipment required). You can also find answers to common questions and submit your own inquiry by accessing the DIRECTV Help Center online.
What Can DIRECTV Customer Support Do For Existing Customers?
When existing customers dial the DIRECTV customer support phone number, they can get help with both general account questions and technical support issues for their satellite TV equipment. These include upgrading equipment or programming packages, paying bills by phone, ordering new movies or getting help with service problems.
Need more help with your service? Log in to your DIRECTV Customer Account to manage your account and more.