Every live game. Every Sunday. Only on DIRECTV.
Get the 2021 season of NFL SUNDAY TICKET included at no extra cost with CHOICE™ package or above.
With CHOICE, ULTIMATE, and PREMIER Package (min. $74.99/mo. for 12 mo. before discounts; Prices higher in 2nd year. Regional Sports Fee up to $9.99/mo. applies). 24-mo. agreement required. See Details
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DIRECTV customer service & support

DIRECTV customer service can assist you with all of your entertainment needs. Whether you’re looking to order a package over the phone or upgrade your current plan, DIRECTV customer service numbers are available to make it easy for you.

Give us a call

Call the DIRECTV phone number to check for packages and bundles in your area. The DIRECTV number connects you to a knowledgeable agent to find you the best deal and guide you through the ordering process. 

New Customers:

1-877-571-8902

Existing DIRECTV Customers:

1-800-531-5000

Order Online

Browse the packages to find one that best fits  you. Once you’re ready, follow the steps in our quick and easy cart to place your order.

Order Now

Need a little more time? Browse our DIRECTV Packages

Existing customer? Add to your DIRECTV plan to enjoy even more

Whether you’re looking to add a sports package, premium channels or foreign language options to your plan, DIRECTV makes it easy for you to personalize the perfect package. Browse our additional services starting with the DIRECTV SELECT Package.

Existing customers also have access to 24/7 technical support or get any other questions answered regarding DIRECTV billing, payments or upgrade options.

Call: 1-800-531-5000

DIRECTV puts you in control of your entertainment

Looking to upgrade your TV service? DIRECTV gives you access to up to 330+ channel1 so you never miss out on your favorite live titles. Even if you’re on the go, DIRECTV makes it easy to watch your favorite live sports, news and entertainment anywhere2 on up to five different screens.

1Requires subscription to DIRECTV’s top-tier PREMIER programming package. Other packages will have fewer channels.

2Requires DIRECTV subscription, compatible device, and data connection. Access to content varies by device, subscription, and location. Data charges may apply.

Call:

How to order DIRECTV: A step-by-step guide

Picking the right plan for you

If you’re ordering online, start by checking you address for packages and bundles available in your area.

Then, choose the plan you prefer and make it your own by adding a sports package or premium channels you love before you proceed with your DIRECTV payment.

Billing and payment information

Billing with DIRECTV is all possible online. Access your statements, review your bill and set up recurring payments online at your convenience

Prefer paying over the phone? Call the number below to talk with a DIRECTV customer service agent and get step-by-step assistance in the ordering process.

Call Now: 1-800-531-5000

Ask questions and get answers with DIRECTV customer service

Talk to an expert

Already a DIRECTV customer? Call the DIRECTV customer service number at 1-800-531-5000 to answer questions about topics like DIRECTV billing, ordering movies, refreshing your receivers or getting technical support. 

General support is available every day from 8 a.m. to 12 a.m. ET. Hearing impaired customers can call 1-800-779-4388 for customer service.*

*compatible TTY equipment required

Get Quick Answers Online

Don’t feel like talking? Check out the DIRECTV Help Center for answers to frequently asked questions, step-by-step equipment, how to make DIRECTV payments and more. If you don’t see the info you’re looking for, give the experts a call.

Perfect your home experience when you bundle DIRECTV and AT&T Internet

Pair your DIRECTV package with 300Mbps AT&T Fiber Internet to get breakthrough Wi-Fi 6 speeds – the fastest and most reliable connectivity in your entire home.1 AT&T Fiber delivers a faster Internet experience than cable2 and over 99% reliability3 that’s rated #1 in Customer Satisfaction.4 Connect 12+ devices at once5 to work, stream, game and video chat with confidence.

Bundle DIRECTV with AT&T Internet

1Subject to eligibility. Optimal performance requires Wi-Fi 6 enabled devices. Whole-home Wi-Fi connectivity may require AT&T Smart Wi-Fi Extender(s) sold separately. Whole-home Wi-Fi connectivity may require AT&T Smart Wi-Fi Extender(s) sold separately.

2Based on combined upload and download capacity of Internet 300, Internet 500 and Internet 1000 vs. Xfinity, Spectrum & Cox 400M, 500M, 600M and 1GIG cable service with uploads of 10, 20 and 35mbps. Download max typically 940Mbps for Internet 1000. Speeds vary, not guaranteed.

3Based on network availability.

4Compared to the publicly measured internet service providers in the ACSI. Claim based on 2020 ACSI survey of customers rating their own internet service provider’s performance.

5Number of devices depends on screen size/resolution.

Need DIRECTV payment help?

Order DIRECTV over the phone today or choose a package online to proceed with payment.

Call now: 1-877-571-8902 or Shop DIRECTV Deals

Frequently Asked DIRECTV Customer Service Questions

What is the DIRECTV customer service number?

The DIRECTV phone number for customer service help is 1-800-531-5000. Call for help on DIRECTV billing, technical support, equipment and how to make DIRECTV payments.

Is DIRECTV customer service & support 24 hours?

Although customer service isn’t available for a full 24 hours, you can get general support every day from 8 a.m. to 12 a.m. ET.

How can I speak to someone at DIRECTV?

Call the DIRECTV number at 1-800-531-5000 to speak with an expert and answer all your questions.

How do I call in to order DIRECTV?

Call 1-877-571-8902 to order DIRECTV over the phone. Want another option? Order DIRECTV online with ease.

Where can I view DIRECTV packages?

Explore DIRECTV packages including SELECT, ENTERTAINMENT, CHOICE, XTRA, ULTIMATE and PREMIER online or call 1-877-571-8902 to learn more.

Contact Us:

1-877-339-0143

Geographic and service restrictions apply to AT&T Internet services. Not all speeds available in all areas. Call to see if you qualify.

INTERNET 300 OFFER: Subj. to change and may be discontinued at any time. Price for Internet 300 for new residential customers & is after $5/mo autopay & paperless bill discount. Autopay & Paperless Bill Discount: Discount off the monthly rate when account is active & enrolled in both. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain autopay/paperless bill and valid email address to continue discount. Additional Fees & Taxes: AT&T one-time transactional fees, $10/mo. equipment fee, and monthly cost recovery surcharges which are not government-required may apply, as well as taxes. See www.att.com/fees for details. Installation: $99 installation for full tech install, plus tax where applicable. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.

††Internet speed claims represent maximum network service capability speeds and based on wired connection to gateway. Actual customer speeds are not guaranteed and may vary based on several factors. For more information, go to www.att.com/speed101.

1-YR DIRECTV ALL INCLUDED OFFERS: Ends 9/26/21. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Pricing: $64.99/mo for ENTERTAINMENT All Included; $69.99/mo for CHOICE All Included; $84.99/mo for ULTIMATE All Included; $134.99/mo for PREMIER All Included for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $102/mo for ENTERTAINMENT All Included; $122/mo for CHOICE All Included; $151/mo for ULTIMATE All Included; $206/mo for PREMIER All Included), unless cancelled or changed prior to end of the promo period. Pricing subj to change. $5/mo. discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. Includes: All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Additional Fees & Taxes: Price excludes Regional Sports Fee of up to $9.99/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. See att.com/directvfees for additional details. Different offers may apply for eligible multi-dwelling unit and telco customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.

AT&T TV: Requires high speed internet. AT&T recommends a minimum internet speed of 8Mbps per stream for optimal viewing.

AT&T TV: Compatible device req’d. Residential U.S. customers only (excludes Puerto Rico and U.S. Virgin Islands). Your AT&T TV service renews monthly at the prevailing rate, charged to your payment method on file unless you cancel. Once you’ve canceled, you can access AT&T TV through the remaining monthly period. New customers who cancel service in the first 14dayswill receive a full refund. Otherwise, no refunds or credits for any partial-month periods or unwatched content. AT&T TV Device: AT&T TV device for well-qualified customers $5/mo. Each for 24/mos. on 0% APR installment agreement; otherwise $120each. Non-qualified customers must purchase devices up front. Purchased devices may be returned within 14 days for a full refund. Devices purchased on installment agreement subject to additional terms and conditions. See cancellation policy at att.com/help/cancellation-policy-att-tv.html for more details. Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Limits: Offers may not be available through all channels and in select areas. Programming subject to blackout restrictions. Subject to AT&T TV terms and conditions (see att.com/legal/att-tv.html). Pricing, channels, features, and terms are subject to change & may be modified or discontinued at any time without notice. See att.com/tv for details.

2021 NFL SUNDAY TICKET OFFER: Subject to change. Package consists of all live out-of-market NFL games (based on customer’s service address) broadcast on FOX and CBS. However, games broadcast by your local FOX or CBS affiliate, and select International games, will not be available in NFL SUNDAY TICKET. Games available via remote viewing based on device location. Other conditions apply. 2021 NFL SUNDAY TICKET regular full-season retail price is $293.94. 2021 NFL SUNDAY TICKET MAX regular full-season retail price is $395.94. Customers activating CHOICE, ULTIMATE and PREMIER Package or above or MÁS ULTRA Package or above will be eligible to receive the 2021 season of NFL SUNDAY TICKET MAX at no additional cost. NFL SUNDAY TICKET subscription will not automatically renew. Only one game may be accessed remotely at any given time. Compatible device/operating system required for online/mobile access. Additional data charges may apply. Visit directv.com/nfl for a list of compatible devices/system requirements. Short Cuts are available from midnight Sunday ET through midnight Wednesday ET via the NFL SUNDAY TICKET App. For full Mix Channel and interactive functionality, HD equipment model H/HR 21 or later is required.

GENIE HD DVR UPGRADE OFFER: Includes instant rebates on one Genie HD DVR and up to three Genie Minis. Req’s SELECT Pkg or above; OPTIMO MAS Pkg or above; or qual. Int’l svc bundle with PREFERRED CHOICE. $99 fee applies for Wireless Genie Mini upgrade. Whole-Home HD DVR functionality req’s an HD DVR connected to one television and a Genie Mini, H25 HD Receiver(s) or a DIRECTV Ready TV/Device in each additional room. Limit of three remote viewings per HD DVR at a time. Visit directv.com/genie for complete details.

HD: HD television req’d. Number of HD channels based on TV plan.

LOCALS: Eligibility for local channels based on service address. Not all networks available in all markets.

Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.

NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. NFL team names and uniform designs are registered trademarks of the teams indicated.

HBO MAX™ is only accessible in the U.S. and certain U.S. territories where a high-speed broadband connection is available. ©2021 WarnerMedia Direct, LLC. All Rights Reserved. HBO MAX is used under license.

Cinemax® and related channels and service marks are the property of Home Box Office, Inc.

Starz® and related channels and service marks are the property of Starz Entertainment, LLC. Visit starz.com for air dates/times.

SHOWTIME is a registered trademark of Showtime Networks Inc., a ViacomCBS Company.

EPIX® is a registered trademark of EPIX Entertainment LLC.

©2021 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

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