DIRECTV customer service & support
DIRECTV customer service can assist you with all of your entertainment needs. Whether you’re looking to order a package over the phone or upgrade your current plan, DIRECTV customer service numbers are available to make it easy for you.
Browse the packages to find one that best fits you. Once you’re ready, follow the steps in our quick and easy cart to place your order.
Need a little more time? Browse our DIRECTV Packages
Existing customer? Add to your DIRECTV plan to enjoy even more
Whether you’re looking to add a sports package, premium channels or foreign language options to your plan, DIRECTV makes it easy for you to personalize the perfect package. Browse our additional services starting with the DIRECTV SELECT Package.
Existing customers also have access to 24/7 technical support or get any other questions answered regarding DIRECTV billing, payments or upgrade options.
DIRECTV puts you in control of your entertainment
Looking to upgrade your TV service? DIRECTV gives you access to up to 330+ channel1 so you never miss out on your favorite live titles. Even if you’re on the go, DIRECTV makes it easy to watch your favorite live sports, news and entertainment anywhere2 on up to five different screens.
1Requires subscription to DIRECTV’s top-tier PREMIER programming package. Other packages will have fewer channels.
2Requires DIRECTV subscription, compatible device, and data connection. Access to content varies by device, subscription, and location. Data charges may apply.
How to order DIRECTV: A step-by-step guide
Picking the right plan for you
If you’re ordering online, start by checking you address for packages and bundles available in your area.
Then, choose the plan you prefer and make it your own by adding a sports package or premium channels you love before you proceed with your DIRECTV payment.
Billing and payment information
Billing with DIRECTV is all possible online. Access your statements, review your bill and set up recurring payments online at your convenience
Prefer paying over the phone? Call the number below to talk with a DIRECTV customer service agent and get step-by-step assistance in the ordering process.
Call Now: 1-800-531-5000
Ask questions and get answers with DIRECTV customer service
Talk to an expert
Already a DIRECTV customer? Call the DIRECTV customer service number at 1-800-531-5000 to answer questions about topics like DIRECTV billing, ordering movies, refreshing your receivers or getting technical support.
General support is available every day from 8 a.m. to 12 a.m. ET. Hearing impaired customers can call 1-800-779-4388 for customer service.*
*compatible TTY equipment required
Get Quick Answers Online
Don’t feel like talking? Check out the DIRECTV Help Center for answers to frequently asked questions, step-by-step equipment, how to make DIRECTV payments and more. If you don’t see the info you’re looking for, give the experts a call.
Perfect your home experience when you bundle DIRECTV and AT&T Internet
Pair your DIRECTV package with 300Mbps AT&T Fiber Internet to get breakthrough Wi-Fi 6 speeds – the fastest and most reliable connectivity in your entire home.1 AT&T Fiber delivers a faster Internet experience than cable2 and over 99% reliability3 that’s rated #1 in Customer Satisfaction.4 Connect 12+ devices at once5 to work, stream, game and video chat with confidence.
1Subject to eligibility. Optimal performance requires Wi-Fi 6 enabled devices. Whole-home Wi-Fi connectivity may require AT&T Smart Wi-Fi Extender(s) sold separately. Whole-home Wi-Fi connectivity may require AT&T Smart Wi-Fi Extender(s) sold separately.
2Based on combined upload and download capacity of Internet 300, Internet 500 and Internet 1000 vs. Xfinity, Spectrum & Cox 400M, 500M, 600M and 1GIG cable service with uploads of 10, 20 and 35mbps. Download max typically 940Mbps for Internet 1000. Speeds vary, not guaranteed.
3Based on network availability.
4Compared to the publicly measured internet service providers in the ACSI. Claim based on 2020 ACSI survey of customers rating their own internet service provider’s performance.
5Number of devices depends on screen size/resolution.
Frequently Asked DIRECTV Customer Service Questions
What is the DIRECTV customer service number?
The DIRECTV phone number for customer service help is 1-800-531-5000. Call for help on DIRECTV billing, technical support, equipment and how to make DIRECTV payments.
Is DIRECTV customer service & support 24 hours?
Although customer service isn’t available for a full 24 hours, you can get general support every day from 8 a.m. to 12 a.m. ET.
How can I speak to someone at DIRECTV?
Call the DIRECTV number at 1-800-531-5000 to speak with an expert and answer all your questions.
How do I call in to order DIRECTV?
Call 1-877-571-8902 to order DIRECTV over the phone. Want another option? Order DIRECTV online with ease.
Where can I view DIRECTV packages?
Speak with a sales agent
Still deciding?View Packages