DIRECTV customer service: Order with ease
It’s as easy as 1-2-3 to order DIRECTV to enhance your TV experience. Pick your package and follow the quick steps to order in our cart or call our DIRECTV customer service number to order over the phone.
Give us a call
Call the DIRECTV phone number to check for packages and bundles in your area. The DIRECTV number connects you to a knowledgeable agent to find you the best deal and guide you through the ordering process.
Existing DIRECTV Customers:
Browse the packages to find one that best fits you. Once you’re ready, follow the steps in our quick and easy cart to place your order.
Need a little more time? Browse our DIRECTV Packages
Ask questions and get answers with DIRECTV customer service
Talk to an expert
Already a DIRECTV customer? Call the DIRECTV customer service number at 1-800-531-5000 to answer questions about topics like DIRECTV billing, ordering movies, refreshing your receivers or getting technical support.
General support is available every day from 8 a.m. to 12 a.m. ET. Hearing impaired customers can call 1-800-779-4388 for customer service.*
*compatible TTY equipment required
Get Quick Answers Online
Don’t feel like talking? Check out the DIRECTV Help Center for answers to frequently asked questions, step-by-step equipment, how to make DIRECTV payments and more. If you don’t see the info you’re looking for, give the experts a call.
DIRECTV + 1 GIG AT&T Internet: Best of both worlds
Add high-speed 1 GIG AT&T Internet to your DIRECTV package for over 99% reliable Internet and TV1 to match. When you add entertainment grade AT&T Internet to your DIRECTV package, you get consistently fast speeds to power your whole-home Wi-Fi2. Binge shows, work from home and game with ease on 12+ devices3 with 1 GIG Internet. Take DIRECTV and AT&T Internet with you anywhere.
1Excludes DSL. Based on network availability. Based on Nationwide Study of representative cities.
2Based on wired connection to gateway. AT&T Smart Wi-Fi requires installation of a BGW210, 5268AC, or NVG599 Wi-Fi Gateway. Standard with Internet plans (12M or higher). Whole home Wi-Fi connectivity may require AT&T Smart Wi-Fi Extender(s) sold separately.
3Number of devices depends on screen size/resolution.
Watch DIRECTV the way you want
Experience the quality and convenience that our customers can count on every day for their entertainment. Watch on your TV, stream through the DIRECTV app1 on your phone and tablet or record and store your favorite shows and movies to watch whenever you want.
1DIRECTV App & Mobile DVR: Available only in the US (excl Puerto Rico and U.S.V.I.). Req’s compatible device. Live streaming channels based on your TV pkg & location. Not all channels available to stream out of home. To watch recorded shows on the go, must download to mobile device using Genie HD DVR model HR 44 or higher connected to home WiFi network. Rewind and fast-forward may not work. Limits: Mature, music pay-per-view and some On Demand content is not available for downloading. 5 shows on 5 devices at once. All functions and programming subject to change at any time.
Frequently Asked DIRECTV Customer Service Questions
What is the DIRECTV customer service number?
The DIRECTV phone number for customer service help is 1-800-531-5000. Call for help on DIRECTV billing, technical support, equipment and how to make DIRECTV payments.
Is DIRECTV customer service 24 hours?
Although customer service isn’t available for a full 24 hours, you can get general support every day from 8 a.m. to 12 a.m. ET.
How can I speak to someone at DIRECTV?
Call the DIRECTV number at 1-800-531-5000 to speak with an expert and answer all your questions.